---
title: "Avoid Outlook Spam Folder"
description: "Tips to prevent your emails from landing in Outlook spam."
---
> For the complete documentation index, see [llms-docs.txt](/llms-docs.txt) or the site index [llms.txt](/llms.txt). Full docs corpus: [llms-full-docs.txt](/llms-full-docs.txt). Prefer markdown URLs (append `.md`) for agent consumption. Product skill: [skill.md](/skill.md).


Tips to prevent your emails from landing in Outlook spam.

## Overview

This article covers common causes and solutions for this issue when using Reloop.

## Common Causes

- Misconfigured DNS records
- API key permissions not matching the domain
- Rate limiting or account restrictions

## Resolution Steps

<Steps>
  <Step title="Check your configuration">
    Review your domain settings in the [Reloop dashboard](https://app.reloop.sh/domains) and ensure all DNS records are correctly configured.
  </Step>
  <Step title="Verify API key permissions">
    Ensure your API key has the correct permissions for the operation you're performing. Go to [API Keys](https://app.reloop.sh/api-keys) to review.
  </Step>
  <Step title="Contact support">
    If the issue persists, reach out to [Reloop support](https://reloop.sh/help) with your error details and domain information.
  </Step>
</Steps>

## Learn More

- [Domain Not Verifying](/docs/guides/domain-not-verifying)
- [Avoid MX Conflicts](/docs/guides/avoid-mx-conflicts)
- [Emails Going to Spam](/docs/guides/emails-going-to-spam)