---
title: Workflows
description: Build automated visual campaign flows and event-based auto-responders.
icon: workflow
---
> For the complete documentation index, see [llms-docs.txt](/llms-docs.txt) or the site index [llms.txt](/llms.txt). Full docs corpus: [llms-full-docs.txt](/llms-full-docs.txt). Prefer markdown URLs (append `.md`) for agent consumption. Product skill: [skill.md](/skill.md).


Design complex, multi-step customer journeys with Reloop **Workflows**. Connect inbound triggers, branch logic, delays, and customized email dispatches using a clean drag-and-drop interface.

## Key capabilities

* **Triggers**: Start workflows automatically based on events (e.g. contact added, webhook received, email link clicked).
* **Time delays**: Pause workflows for a specified number of minutes, hours, or days before executing the next action.
* **Conditional branching**: Split customer paths based on user traits, email engagement, or geographic regions.
* **Auto-responders**: Automatically reply to inbound inquiries with dynamic, personalized templates.