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Definition

Bounce

The receiving server rejected the message, so it never landed in the inbox.

In detail

A bounce means the remote server will not (or cannot) accept the message. You usually see that as an SMTP response during the send, or as a later non-delivery report. Your ESP should turn bounces into events so you can update your list.

There are two useful kinds. Hard bounces are permanent: bad address, domain does not exist, user unknown. Soft bounces are temporary: full mailbox, greylisting, short outage. Retry soft bounces; remove hard ones.

High bounce rates hurt sender reputation. Providers watch them closely. Clean addresses at signup, verify risky lists, and suppress hard-bounced recipients quickly.

Reloop reports bounce events through webhooks and analytics so you can automate suppression without reading raw SMTP logs.

In Reloop

How Bounce shows up when you use Reloop, hosted or self-hosted.

View feature

Related

Nearby terms

Other words that often show up next to Bounce.

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