For the complete documentation index, see llms-docs.txt or the site index llms.txt. Full docs corpus: llms-full-docs.txt. Prefer the markdown version of this page at /docs/webhooks/contacts/updated.md. Product capabilities: skill.md. Docs MCP: /docs/mcp. Site MCP: /mcp.

contact.update

Webhook event triggered when a contact is updated.

{
  "id": "whev_01h…",
  "type": "contact.update",
  "created_at": "2026-07-22T12:00:00.000Z",
  "data": {
    "id": "con_123456789",
    "email": "contact@example.com",
    "first_name": "Ada",
    "last_name": "Lovelace",
    "status": "unsubscribed"
  }
}

The contact.update event is triggered when a contact's details change. Status-only transitions also emit dedicated events (contact.subscribed, contact.unsubscribed, contact.blocked).

Event Details

All webhook payloads follow a consistent top-level structure with event-specific data nested within the data object.

type string

The event type that triggered the webhook (contact.update).

created_at string

ISO 8601 timestamp when the webhook event was created.

data object

Updated contact fields (id, email, first_name, last_name, status).

Handling this event

When your endpoint receives a contact.update event, you might want to:

  • Update the contact's record in your system.
  • Synchronize subscription preferences.
  • Log the change for audit purposes.

Learn More

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