email.opened
Webhook event triggered when a recipient opens an email.
{
"id": "whev_01h…",
"type": "email.opened",
"created_at": "2026-07-22T12:00:00.000Z",
"data": {
"email_id": "em_123456789",
"from": "sender@example.com",
"to": ["recipient@example.com"],
"subject": "Hello World",
"status": "delivered"
}
}The email.opened event is triggered when open tracking records a pixel load.
Event Details
All webhook payloads follow a consistent top-level structure with event-specific data nested within the data object.
type string
The event type that triggered the webhook (email.opened).
created_at string
ISO 8601 timestamp when the webhook event was created.
data object
Standard outbound email fields. status reflects the email log status (usually delivered or sent), not a separate open status.
Handling this event
When your endpoint receives an email.opened event, you might want to:
- Track email open rates.
- Update user engagement scores.
- Trigger follow-up workflows.
Learn More
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