For the complete documentation index, see llms-docs.txt or the site index llms.txt. Full docs corpus: llms-full-docs.txt. Prefer the markdown version of this page at /docs/guides/connect-domain/troubleshoot.md. Product capabilities: skill.md. Docs MCP: /docs/mcp. Site MCP: /mcp.

Troubleshoot domains

Common Reloop domain and DNS errors — verification failures, conflicts, Auto-populate issues, and account errors.

Pick the problem that matches what you see:

SymptomGuide
Verify stays pending/failedDomain not verifying
Added records but dig is empty / wrong hostWrong nameservers
Two SPF records / SPF failSPF conflicts
CNAME not allowed / orange cloudCNAME conflicts
Existing inbox broke after MX changeMX conflicts
DKIM/DMARC value looks wrongDKIM / DMARC typos
link subdomain clashTracking CNAME
Auto-populate error toastAuto-populate failed
Domain taken in ReloopAlready registered
From domain does not matchDomain mismatch

Was this page helpful?

Edit this page