CNAME conflicts

Common cases

Cloudflare orange cloud

Mail and auth records should usually be DNS only (grey cloud). Proxying MX/TXT/CNAME for mail often breaks verification or delivery. Set Reloop-related records to DNS only.

Apex CNAME

Some providers forbid CNAME on @. Reloop’s tracking record uses a subdomain (link), which is allowed almost everywhere. If your provider rejects a CNAME, confirm you did not place it on @ by mistake.

Existing record on the same host

If link.yourdomain.com already has an A/AAAA/CNAME for another product, Reloop’s tracking CNAME cannot coexist on that exact name. Either:

• Change Reloop’s tracking subdomain in domain settings (if available), or
• Repoint link to Reloop and move the old service elsewhere

See Tracking CNAME.

CNAME + other types on same name

DNS forbids mixing CNAME with other record types on the same owner name. Remove conflicting A/TXT on link before adding the Reloop CNAME.